Due to the nature of our products, we cannot accept returns for hygiene reasons. However, if you are dissatisfied with your order, please let us know within a month of receiving your order and we will work with you to rectify the situation. As with all bath and body products, the customer should conduct a spot test before use. All ingredients are listed on each product and the customer should verify that they do not have a history of adverse reactions to certain ingredients. Golden Magnolia Apothecary is not responsible for adverse reactions experienced by the consumer. Likewise, Golden Magnolia Apothecary does not claim to diagnose, treat or cure any skin conditions or health ailments.